Communities
1
Améliorez la prise en compte et la gestion des demandes dans les établissements publics
The technical departments of communities are often contacted by the staff who occupy and work in public buildings. The requests are varied: reports of anomalies, requests for educational materials, transport requests or any other requests for services.
They are often managed by email withall the limits what this entails in terms of follow-up or time spent.
Our software allows local authorities to save time in managing requests.
2
Avec Followme
With Followme you collect requests from different sites in one place. You improve your monitoring, you guarantee quality feedback to requesters and increase their satisfaction.
Simple et intuitif
Users quickly get started with Followme to create and track their requests.
Satisfaction
Increase and measure the satisfaction of staff who occupy and work in public buildings.
Time saving
Centralize, analyze and monitor all requests in real time, without re-entry. Field agents are immediately informed.
Acknowledgement
The actions of central services become visible, which helps to improve recognition of the work carried out by agents.
Reporting
Quickly produce reporting adapted to your indicators and your quality commitments.
Customizable
You are autonomous in personalizing Followme to different types of requests.