Digital system that makes incidents management easier

Users, managers, external providers, everyone interacts for an effective requests resolution

Need for digital transformation? A healthy and collaborative work environment? A processing of your residents, collaborators or customers requests more fast, more fluent and more interactive?


Our Multichannel Helpdesk system centralizes all requests from users. It allows you to manage and monitor effortlessly the actions of internal teams and external providers.

Save time

Information is shared among all stakeholders, double entries are avoided

Save Time

Gagnez du temps avec Followme outil de ticketing

Service quality

Actions are tracked and timestamped and feed your dashboards and indicators

Reveal your service quality

Démontrez votre qualité de service avec Followme outil de ticketing

Customers satisfaction

The requester knows at any time is his request status, interventions are faster and better

Increase your customers satisfaction

Augmentez la satisfaction de vos clients avec Followme outil de ticketing

Keep in touch

Keep in touch with the customers of your services and offer them a simple and complete tool adapted to your needs to follow their requests.